Privacy Policy dana77 – Your Personal Data Protection

This Privacy Policy is issued by dana77 ("we", "Platform" or "dana77") and applies to all users who access the website dana77.fun, the dana77 mobile app and all related services. This document clearly and transparently explains how we handle your personal information from the moment of registration through every interaction on our platform.

Dana77 operates with a full sense of responsibility toward every member's privacy. We understand that your trust is the most valuable asset in our relationship, and we will never take lightly the trust you place in us. This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international standards in the data protection industry.

This policy applies to all data we collect through: account registration, platform usage, financial transactions, customer support interactions, cookie usage on our website and any communications you initiate with us through dana77's official channels.

Dana77 only collects information that is genuinely necessary to provide you with the best service. We do not collect excessive or irrelevant data. The following are the types of information we collect and their purposes:

Sensitive data such as biometric information, religious beliefs, political views or health records never collected by dana77 and we have no requirement to do so.

Every piece of data we collect is used for a specific and legitimate purpose. dana77 does not use your data beyond what is stated here without your prior consent.

• Account management: Creating and managing your user account, processing registrations, and ensuring secure access to the dana77 platform.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions promptly and accurately through supported payment channels.
• KYC Verification: Meeting legal requirements through an integrated Know Your Customer process, including age and identity verification.
• Platform security: Identifying and preventing fraud, money laundering, hacking, and any suspicious activity on our platform.
• Customer support: Answering inquiries, resolving complaints, and providing you with technical assistance efficiently.
• Service improvement: Analyzing usage patterns to improve the interface, speed, and overall gaming experience on dana77.
• Responsible gaming: Monitoring gambling patterns to identify signs of problem gambling and offering self-control tools when needed.
• Marketing communications: Sending promotional information, bonus offers, and the latest updates — only if you have consented to receive them.

All data processing is carried out on a valid legal basis, whether for contract fulfilment, legal obligation, legitimate interest, or your explicit consent.

Dana77 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share your information with the following trusted parties:

• Payment service providers: Required transaction information is shared with providers such as DuitNow, FPX, Touch 'n Go eWallet, and GrabPay solely to process your transactions.
• Game software providers: Certain game data is shared with third-party game developers to ensure a smooth and fair gaming experience.
• Regulatory authorities: We are legally required to comply with directives from regulatory bodies, law enforcement authorities, and courts when necessary.
• Identity verification services: Certified third-party KYC providers help us verify your identity securely and efficiently.
• Cloud services: Our server infrastructure uses certified cloud providers that comply with the highest international data security standards.

All of dana77's third-party partners are required to sign strict data processing agreements, adhere to our privacy policy, and use your data only for agreed purposes. We conduct regular audits of all partners to ensure ongoing compliance.

The security of your personal data is dana77's highest priority. We continuously invest in the latest security technologies and procedures to ensure your data is always protected against unauthorized access, loss, destruction, or disclosure.

• 256-bit SSL Encryption: All data communications between your browser or app and dana77's servers are encrypted using the industry-leading 256-bit SSL/TLS standard.
• Two-factor authentication (2FA): We support two-factor authentication for an extra layer of protection during login and fund withdrawals.
• 24/7 Monitoring: Our automated cyber threat monitoring system operates around the clock, detecting and responding to any suspicious activity in real time.
• Multi-layered firewall: Our server infrastructure is protected by multiple layers of firewalls, intrusion detection systems, and DDoS protection.
• Internal access controls: Only staff with a legitimate business need are permitted to access users' personal data, and all such access is logged and monitored.
• Regular penetration testing: Dana77 conducts regular security testing and independent audits to identify and patch any system vulnerabilities.

While we take all reasonable measures to protect your data, no system can be guaranteed 100% secure. You also play a role in keeping your account safe by using a strong password and not sharing it with anyone.

Dana77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, account security and navigation. This type of cookie cannot be disabled as it is critical to platform operations.
• Performance Cookies: Collecting information about how you use the platform (pages visited, time spent) to help us improve our services. All data is anonymized.
• Functional Cookies: Remembering your preferences and settings such as language, region, and game preferences to deliver a more personalized experience.
• Analytics Cookies: Helping us understand overall platform usage patterns to make more informed improvement decisions based on real data.

You can manage and delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and your experience on the dana77 platform.

As a dana77 user, you have full rights over your personal data. dana77 respects and facilitates the exercise of all the following rights:

To exercise any of the above rights, contact the dana77 customer support team via live chat. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days and we will notify you of the reason for the delay.

Dana77 does not retain your personal data longer than is necessary for the purpose it was collected, or as required by law. The following are our retention period guidelines:

• Active account data: Retained for the duration your account is active plus 7 years after account closure to meet financial legal requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering (AML) legal requirements and Malaysian financial regulations.
• KYC records and identity verification: Retained for 5 years after the business relationship ends, or longer if required by the authorities.
• Support communication records: Retained for 3 years for quality control purposes and to resolve any disputes that may arise later.
• Anonymous analytics data: May be retained indefinitely as it contains no information that can be identified as belonging to any specific individual.

When your data is no longer needed and there is no legal basis to retain it, dana77 will securely delete or destroy that data using methods that ensure it cannot be recovered.

Dana77 is an online gambling platform exclusively dedicated to individuals aged 18 years and above. We do not intentionally collect, store or process any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected information from children or minors, we will take immediate action to:

• Immediately closing the associated account.
• Deleting all related personal data from our systems.
• Reporting the incident to the relevant authorities if required.

Parents and guardians who believe their child may have registered on the dana77 platform are urged to contact our support team immediately so that appropriate action can be taken without delay.

Dana77 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, new legal requirements or improvements in how we protect your data. All amendments take effect immediately upon being posted on this page.

For material or significant amendments, we will notify you via:

• In-app or dana77 platform notifications upon login.
• Email to the address registered with your account (for highly significant changes).
• Update the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy page periodically. Continued use of the dana77 platform after amendments are posted will be considered your acceptance of the latest version of this policy.

If you have any questions, concerns, or complaints regarding how dana77 handles your personal data, our privacy team is available to assist you 24 hours a day, 7 days a week.